Games Ceasing Operations

Hi all,

It's painful to even write this. We are sorry to say that we will be closing down Orcs Must Die! Unchained, Hero Academy, and Hero Academy 2.

Making and supporting a game is a long and challenging journey. Along the way, there are plenty of highs and plenty of lows. The communities who play our games join us on these journeys. We know this decision affects our players as much as it does us.

We've kept these games operating at a financial loss for many months. Unfortunately, it's no longer sustainable for us to do so. We must shift our focus to future games and make our investments there.

All three games will remain playable until Monday, April 8th, 2019 at 10:00 a.m. Central Time (UTC-05:00). Commencing immediately, all players logging into Orcs Must Die! Unchained and Hero Academy 2 will receive a substantial free grant of hard and soft currencies to enjoy the remaining weeks of live play. You may have to wait up to 24 hours for the currency grant to arrive in your account. We do not have a way to immediately make the grants upon first login.

All of us at Robot would like to thank everyone who has played one of these games. We've loved interacting with you in game, on our forums, and at places like PAX. We hope you give us the opportunity to join you again in our future games.

Patrick Hudson, CEO


FAQ

What? Why?

Orcs Must Die! Unchained and Hero Academy 2 have been unable to maintain a sufficient player base to cover the operational costs to keep the games running. The original Hero Academy has been technically obsolete for a long time now. We could not maintain the pace of operating system updates from Apple. It was actually removed from the App Store in early 2018.

What happens to my game data?

After the games cease operations, all Robot-controlled data associated with these three games (such as player progress, inventory, player achievements, and including all Robot Online account information) will be removed and permanently destroyed per applicable EU GDPR and platform mandates. We will not be able to recover any of your data for OMDU, HA2, or HA after the shutdown.

When will the servers shut down?

10:00 a.m. Dallas (UTC-5:00) time, Monday, April 8th, 2019.

I've never played. Can I make a new account?

We will be removing the ability to create new accounts and download the game over the course of the next 90 days.

How do I get free in-game currency before the games shut down?

Just log in. It will not happen immediately or automatically. At least once per day, we will grant copious amounts of currency to all recently active players.

What's going on at Robot Entertainment?

We are working on two new games, and we're very excited about both of them. We don't have more to say about them just yet, but we hope to announce them both during 2019.