Careers at Robot

Current Positions Available


Robot Entertainment is currently hiring for the following positions. Qualified candidates may submit a resume to the email address below. Resumes for all other positions will be kept on file for future reference.

Web Designer

Web Designer

Position Location
Robot Entertainment, Inc. office located in Plano, Texas, USA

General Description
Robot Entertainment is looking for an experienced, multi-talented Web Designer to join its staff.  This person will have solid artistic skills that will help them with a wide variety of responsibilities concerning constructing and maintaining Robot’s web presence.  The candidate will also be expected to actively participate with our marketing team, customer support team, and various partners and vendors.  This is an excellent opportunity for an experienced web designer looking for new challenges or to enter the games industry.

Required Skills & Experience

  • Artistic skills to concept, layout, and refine web pages, including proficiency and experience with an art creation toolset such as CS5;
  • Experience with web site architecture and flow, both at the backend and user interface level for creating exciting and enticing user experiences;
  • Programming experience with HTML, CSS, and JavaScript;
  • A minimum of two (2) years development experience in the above.

Desirable Skills & Experience

  • Experience with functional testing, performance analysis, and documentation;
  • Has experience working with Autodesk 3ds Max or Maya software;
  • Plays and enjoys games on multiple platforms, particularly PC and console;
  • Has worked on Multiplayer Online games, particularly in the free-to-play space;
  • Possesses good written and oral communication skills;
  • Takes ownership and is a self-starter;
  • Some familiarity using tools such as Perforce, GitHub, and JIRA;
  • Possesses the ability to work as part of a team.

Educational Requirements

  • BA/BS/MS degree in a related field, or equivalent work experience.

This is a full-time, professional exempt position.  Open to United States citizens or those individuals who are legally residing and working in the USA.  Robot will not facilitate or sponsor candidates for US work visas or US residency “Green Cards” for this position.

Qualified responses should be directed to recruiting@robotentertainment.com.
Please indicate position: Position ID 14DEV04

Customer Support Representative

Customer Support Representative

Position Location
Robot Entertainment, Inc. office located in Plano, Texas, USA

General Description
Robot Entertainment is looking for someone to join the Support team to help organize, identify and act upon customer support matters related to all titles.  The candidate will be expected to respond and help out on all customer support related issues and work closely with the development team on the solutions for those issues.

Responsibilities

  • Maintain a database of known / identified issues, details, and resolution status.
  • Quickly identifying and properly responding to issues for both customers and coworkers.
  • Communicating and coordinating with other departments to assist in resolution of issues.
  • Researching and reporting on various potential initiatives.

Required Skills

  • Strong oral and written communication skills.
  • Ability to effectively track, manage and prioritize multiple tasks.
  • A basic understanding of marketing / public-facing scenarios.
  • Ability to understand / empathize with other viewpoints.
  • Deep familiarity with Robot Entertainment games and gaming in general.

Preferred Skills

  • Experience in testing / QA reporting and reproduction.
  • Experience and working knowledge of all Microsoft Suite programs
  • Previous customer support experience.
  • Familiarity with common PC hardware and software related to gaming (Drivers, Steam, etc)
  • Familiarity with JIRA and Vanilla based forum software.
  • Knowledge of HTML and / or CSS.

This is an hourly position.  Open to United States citizens or those individuals who are legally residing and working in the USA.  Robot will not facilitate or sponsor candidates for US work visas or US residency “Green Cards” for this position.

Qualified responses should be directed to recruiting@robotentertainment.com.
Please indicate position: Position ID CSR14

 


Robot Entertainment, Inc. is committed to providing equal opportunity for all employees and applicants for employment. The company shall ensure that decisions affecting employees are made without regard to their race, color, religion, sex, national origin, age, disability, veteran status, or any other protected category. This policy is administered in accordance with federal laws (including but not limited to Title VII of the Civil Rights Act of 1964, as amended, Age Discrimination in the Employment Act of 1967, as amended, Equal Pay Act of 1963, as amended, Americans with Disabilities Act of 1990, as amended) and all other applicable state or local law prohibiting discriminatory acts.

Robot Entertainment, Inc. is a privately owned developer of entertainment technology and intellectual property, based in Plano, Texas, USA. More information about Robot can be found at http://www.robotentertainment.com.

Working at Robot


Robot Entertainment Lobby

Are you a skilled, passionate developer who wants to help create top-quality interactive entertainment experiences? Do you want to work alongside other talented people? If so, look no further than Robot Entertainment!

The bots of our studio exist to assimilate like-minded individuals who seek to join our quest to build great products. If you’re creative, thrive on challenge, and think you’d be a good fit for Robot, let us know!